Last updated: November 5, 2026

We are here to help

Questions about a product, an order, delivery, or a return are welcome. Email us at service@tazveruni.com. For order-related requests, include your order number and the email address used at checkout. If an item arrived damaged, incorrect, or incomplete, please also include clear photos of the item, packaging, and shipping label so we can review the issue efficiently.

Before sending a return

Please contact us and wait for return authorization and the correct return instructions. Our registered business address is not necessarily the return warehouse, and items sent there without approval may not be received or processed.

Support availability

Our service hours are Monday through Saturday, 9:00 AM-6:00 PM EST, excluding public holidays. Messages received outside those hours are reviewed on the next service day. Please send one complete message per issue when possible; duplicate messages can slow the review process.

Business identity

Tazveruni is owned and operated by Shenzhen Junrou Technology Co., Ltd., the seller of record for purchases made through tazveruni.com.

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Brand Name: Tazveruni
Company Name: Shenzhen Junrou Technology Co., Ltd.
Registered Address: Room 405-13, Blocks C & D, Building 7, Xinghua Industrial Building, No. 4 Gongye 6th Road, Huaguoshan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen
Email: service@tazveruni.com
Customer Service Hours: Monday-Saturday, 9:00 AM-6:00 PM EST.